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TD SYNNEX Boosts Warehouse Automation with AI-Driven Dimensioning

As one of the world’s largest distributors of IT products, TD SYNNEX relies on accurate, efficient data flow to keep our operations running smoothly. In our Benelux warehouse, we handle a full range of tasks, from stock intake to inventory management and customer shipments, all of which require precise data to avoid unnecessary costs and inefficiencies.

Improving Data Quality

An area we needed to improve was our cubing logic, which dictates how products are packed and shipped. Accurate material master data is essential here. If dimensions in our WMS don’t match actual product sizes, we risk oversized packaging, higher shipping costs, and potential damage.

In the tech market, maintaining data accuracy is key, so as part of our WMS upgrade for automation, we identified a critical need to improve our master data quality.

Our existing process for capturing product dimensions, weights, and other details was manual, time-consuming, and prone to errors, making it unsustainable for scaling up. With over 15,000 active products, we needed a solution that could provide the high-quality data essential for our automation goals.

Introducing Dimmy to Our Operations

Optioryx mobile dimensioning app, Dimmy, has made a significant difference for us due to its ease of use in collecting accurate data using just a mobile device.

Rather than investing in static, expensive dimensioners, Dimmy allowed our team to use mobile devices to collect critical data—dimensions, weights, serial numbers, and handling indicators all in one system on the go. This ease of use allows us to train every warehouse co-worker in a short period.

Dimmy allows us to set up custom decision trees to guide exactly what material master data needs to be captured for each new product and how it should be prepared for shipment. This flexibility means we can now gather additional data seamlessly—an essential aspect of our WMS project at TD SYNNEX. Using just a mobile device, the process is both scalable and easy to integrate into our daily operations.

Benefits of Dimmy

  • Custom Decision Trees: With Dimmy’s flow builder, we tailored workflows specific to our needs, ensuring that only the required data was captured.
  • Quick Setup and Ease of Use: We were up and running within five minutes, scanning items in the warehouse without any hassle.
  • Cost-Effectiveness Compared to Traditional Systems: Traditional dimensioning solutions can be costly and rigid. Dimmy, on the other hand, provides a flexible, mobile-based solution at a fraction of the cost, making it an ideal fit for our scaling needs.

 

About TD SYNNEX

We’re TD SYNNEX, a leading distributor and solutions aggregator for the IT ecosystem. We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services, and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors, and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen. For more information visit: https://www.tdsynnex.com/

 

About Optioryx

Optioryx utilizes AI-powered & data-driven microservices to address the missing intelligence in current   Warehouse   Management   Systems, helping companies improve their warehouse processes through seamlessly integrable addons. Dimensioning, picking, and packing are the central components in Optioryx solutions. For more information visit: https://www.optioryx.com/

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